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How To Set The Best First Impression? A Guide For Restaurants Owner

The first impression is the last impression. You might have heard about it for quite a long time.

It is an unquestioned truism. Many experts have, in fact, spoken about the significance of the initial meeting and how it imprints an impression on the mind. As a Restaurant In Caloundra, it is necessary for you to build that first impression in your customer’s minds so that they would want to visit the place again and again.

People draw conclusions within a short period of time, and it can be pretty challenging to change the predefined notion.

Hence it is necessary for the owners of restaurants and Bars in Caloundra to give an initial impression that would stay with the customer positively. The best tactic to validate a positive reaction is to deliver an exceptionally satisfying experience for the guests by knowing what they are looking for.

The Primary Effect

The main question is, why is the initial impression so important? And why does it last long, and how can you reverse it for the best.

The answer lies in a simple yet essential psychological phenomenon known as the “Primary Effect .”It postulates the information that the customer gathers in the initial stage as it is the easiest and quickest to remember; hence, it has a greater influence on the overall impression.

You can make a great impression in your bar by giving your customer the best drink all night with extraordinary service. After all, that is all that they wish to encounter. But one silly comment or a rude doorman or inattentive host, then the experience goes down the hill within no time. You delivered the core product or the service that the customer came to consume with great skill and effort, but one minor issue can make it all tilted.

In such a situation, your only solution is to engage in service recovery. Deliver the appropriate combination of products to make up for that and apologies and that my friend will be the perfect thing to do in the short term. Whereas for the long term, the solution is to fix the issues with the initial encounter.

This is how you can do it.

How To Set The Best First Impression?

These are some techniques that you use to ignite the best first impression. 

  • Immediate initial greetings with pleasantries

No matter how busy or popular your joint is, you should make sure to always greet your customer immediately after their entry. The pleasantries will make a good impression. And it will also help your business flourish and shine more than competitors. They want a simple gesture that would highlight your appreciation.

  • Make sure to present an appropriate, attractive, and clean atmosphere.

If the theme of the place is loud and chaotic, it is perfectly fine. But if there is no management and the environment is dirty, just like the empty glasses, then it is not acceptable. You would have to stay clean and organized in order to provide a great level of service that the customer awaits.